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FAQs

You’ve got questions, we’ve got answers

Topics:

Getting started
Pricing Plans
Features
Privacy and Data

Top questions:

What happens when I book a demo?
First, we’ll ask you to tell us about you and let us know what time is best for you. Within 24 hours, one of our edgy team members will reach out to confirm timings.
How long will the demo take?
You should allow for 30 minutes in your calendar for an Edge demo. Our team members will show you the Edge platform and its features and take some time to answer any questions you may have.
Why can’t I just try Edge myself?
The Edge platform is the most powerful creator tool on the market. We want to ensure you’re being set up for success and that you know how to get the most out of the platform. That’s why we like taking you through the platform first (we built it, after all).
How do I know which pricing plan is right for me?
Our pricing plans allow you to only pay for the number of creators you want to connect with. So whether you’re just starting in influencer marketing and want to run a small campaign, or you’re a veteran and run massive campaigns with nano or micro-influencers, we’ve got a plan for you!
Can I upgrade my plan later on?
Absolutely! You can modify your package subscription at any time through your account settings. If you’d like to upgrade to a custom plan, please click the contact us button to get started.
Which social media accounts can I track on Edge?
Edge allows you to track your influencers across the most popular gaming social media platforms. Our platform integrates with Instagram, Facebook, YouTube and Twitter.
Do influencers have to pay for Edge?
Edge will always be free for influencers to use. To learn more about how influencers can use Edge, check out the Edge for Influencers page.
What kinds of metrics can I see on the Edge platform?
We consciously built Edge to move beyond just vanity metrics. See your campaign’s audience demographics, engagement, cost per metric, overall influencer account performance and much more!
What kind of data does Edge collect from social media?
To help provide you with accurate, real performance metrics, Edge collects data such as engagement, impressions, reach, clicks, number of posts etc. Edge will never collect and store any personal data such as direct messages, log-in details or bank information.
What does Edge do with collected data?
We use collected data to improve your experience through product improvements and new features and products. We will never give your data to third parties.
How does Edge protect collected data?
Edge is an official AWS partner. We work with Amazon to provide the latest secure storage technologies.

Didn’t find the answer you were looking for?

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Discover the power of creators at scale and the confidence that comes with authentic, first-party, real-time data captured multiple times a day. Book a demo today with our team and experience Edge for yourself.

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